Frequently Asked Questions

Prisionia is an immersive stage experience that blends circus, physical theater, live music and special effects. Set in a prisión controlled by artificial intelligence, it combines visual impact, risk and excitement in a unique staging. An intense and provocative production designed for an adult audience seeking more than just conventional entertaiment.

The show is suitable for all ages.

The show lasts approximately 2 horus, including intermission.

Tickets can be purchased online through El Circo de los Horrores offical website or at the box office, subject to availability.

Experience tickets offer the best seating in the tent, priority access (fast pass), one included drink, and an exclusive souvenir gift.

No, but with the cancellation service, you can return them and purchase new ones.

Refunds are only available if you purchased the return service when you bought your ticket. Otherwise, tickets are non- refundable.

Discounts are available for people with a disability of 33% or more.

Yes, groups of 20 or more are eligible for special rates and conditions. Please contact the sales team at grupos@circodeloshorrores.com to arrange your reservation.

Yes, the venue has accessible entraces and reserved seats, although you must contact the staff in advance via mail at taquilla@circodeloshorrores.com to reserve these accessible seats.

The use of cameras and recording is nor allowed during the show, in order to ensure a positive experience for all attendees and to protect copyright.

Yes, although Suso Silva no longer performs on stage, he remains the artistic director and creative force behind El Circo de los Horrores universe, contributing his visión to every new project.

We recommend that audiences attending the show be at least 16 years old due to the show´s humor and language.