Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights. A Privacy Policy must be included on a website whenever it collects any personal data from users.

PROTECTION OF PERSONAL DATA

 LA POETICA DEL HORROR, A.I.E., informs users of its website www.circodeloshorrores.com  through this Privacy Policy regarding the processing and protection of users’ personal data that may be collected through their browsing or when contracting services on this portal. Use of this website by the user implies acceptance of this Privacy Policy.

THE POETICS OF HORROR, A.I.E. takes the necessary measures to ensure the security, integrity, and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and, in matters not covered by the Regulation, by Organic Law 3/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

Through the registration forms on this website or the sending of emails, personal data from each user is collected and processed, the processing of which is governed by this Privacy Policy. This data is necessary for the management and maintenance of some of the services provided by LA POETICA DEL HORROR, A.I.E.,

DATA CONTROLLER

The data controller for the personal data that the user provides when accessing and using the website is, as the owner, LA POETICA DEL HORROR, A.I.E., with Tax ID V88154760, with registered office at Paseo de las Doce Estrellas 4, Planta 4ª, Modulo A, 28042 (Madrid), registered in the Madrid Commercial Registry. Phone +(34) 91 629 40 82 and info@circodeloshorrores.com

LA POETICA DEL HORROR, A.I.E., undertakes to implement the IT security measures set forth in the aforementioned regulations, with the aim of preventing unauthorized access to or misuse of data, as well as its alteration, damage, or loss.

DATA RETENTION PERIOD

LA POETICA DEL HORROR, A.I.E., as the data controller, undertakes to store and manage the personal data and information collected through this website with due confidentiality for as long as the professional relationship remains in effect and the data subject does not request its deletion, and, where applicable, for a period not exceeding 5 years from the end of the business relationship established between the user and LA POETICA DEL HORROR, A.I.E. However, the data controller may retain the data, duly blocked, to address potential administrative or legal liabilities. In the case of commercial communications, the data will be retained until the user revokes their consent.

 

 

 

PURPOSES OF DATA PROCESSING

Operations, administrative tasks, and technical procedures—whether carried out automatically or manually—that enable the collection, storage, modification, transfer, and other actions involving personal data are considered personal data processing.

At LA POETICA DEL HORROR, A.I.E., we process the personal data that users provide to us via www.circodeloshorrores.com in order to include it in our contact list, manage the requested business relationship, and use this information as a means of contacting the company. In addition, the processing of this collected data also involves managing the sending of information requested from us and being able to respond to inquiries or questions that the user submits through the website.

The fields in the registration form must be completed so that LA POETICA DEL HORROR, A.I.E., can fulfill the purposes mentioned above.

The user will consent through an affirmative action to the desire to receive commercial communications and will have the right to object to the sending of commercial communications at any time by sending an email to the address indicated above.

LEGAL BASIS FOR DATA PROCESSING

The processing of the personal data provided by the user is carried out on the basis of the following legal grounds that legitimize such processing:

The contracting of services from LA POETICA DEL HORROR, A.I.E., and the performance of the requested professional assignment, the terms and conditions of which will be made available to the user prior to any potential contract. In order to carry out this requested professional relationship, the data subject is required to provide their data.

Free, specific, informed, and unambiguous consent, since after reading this Privacy Policy, the user is informed and, if in agreement, may accept it through a statement or a clear affirmative action, such as checking a box provided for that purpose.

If the data subject does not provide the aforementioned data or if such data is erroneous or inaccurate, we will be unable to process their request, making it impossible to provide the requested information or to proceed with the contracting of services. Therefore, the data controller, LA POETICA DEL HORROR, A.I.E., shall be exempt from any liability that may arise from the failure to perform the professional service or from the consequences resulting from such inaccurate or erroneous information.

DATA DISCLOSURE

In general, LA POETICA DEL HORROR, A.I.E., will not disclose this personal data to third parties, except where the provision of a service requires a contractual relationship with a data processor and such disclosure is strictly necessary to manage and maintain the relationship between the user and the aforementioned company. This will be done only for the time strictly necessary to enable the performance of the processing contract, and under the same conditions and with the same responsibilities required of the data controller. Once the assignment is completed, the data processor will return the personal data to the data controller and delete any copies in its possession.

 

Furthermore, only third parties with whom LA POETICA DEL HORROR, A.I.E., has a legal or contractual obligation to share such data will have the right to access this personal data, including, for example, the Ombudsman and judges and courts involved in proceedings related to submitted complaints.

Finally, the user is informed that their data may be disclosed to companies within the LA POETICA DEL HORROR, A.I.E. group, whose identities will be duly disclosed to the user in the interest of greater transparency, for the purpose of managing ticket collection and payment gateways.

• Productores de Sonrisas S.L |B85536308
• Sonrisas y Saltos S.L | B13639133
• PDS y Amigos A.I.E | V88151949
• Serrín en las venas A.I.E | V16747362
• Haciendo malabares A.I.E | V10643625
• Detrás de Backstage, A.I.E | V22764708
• Súbete al alambre A.I.E | V10619427
• La vida es un circo S.L | B87831590
• Navidades y sonrisas S.L | B13639216
• Sonrisas y adrenalina S.L | B56309750
• Rara Suma y Sigue Espectáculos, SL. | B86384203

All companies located at Paseo de las doce estrellas, 4, Planta 4ª, Modulo A, 28042, Madrid.

The company managing the ticket purchasing platform is Vivaticket Iberica S.L. Tax ID: B84092196.

RIGHTS OF DATA SUBJECTS

Users may, at any time and in accordance with the terms established by current legislation, exercise their rights to access, rectify, or delete their data; request that processing be restricted; object to such processing; request the portability of their data; and revoke their consent, all of which are rights recognized in the aforementioned Regulation (EU). Users may exercise these rights by contacting LA POETICA DEL HORROR, A.I.E., at the address of its registered office indicated above; or by sending an email to the following address: datosclientes@circodeloshorrores.com

To effectively exercise these rights, the user must verify their identity by any of the following means:

• Registered email
  Send your request from the email address you have registered with the service. This automatically verifies your identity.
• Electronic identification
  Use your digital certificate (FNMT), DNIe, or Cl@ve to sign and submit your request officially.
• ID card, front side, with all data masked except first and last names

In all cases, once your identity has been verified, we will process your rights request without unnecessary steps or additional forms, and we will inform you clearly and promptly of the status of your request.

In addition, users may file a complaint with the Spanish Data Protection Agency (the competent supervisory authority in this matter), particularly if they have not received a satisfactory response regarding the exercise of their rights, by sending a written request to the Agency at C/ Jorge Juan, No. 6, 28001 – Madrid, or via the website: https://www.agpd.es